Responsible Gaming
Gaming Should Be Entertainment
Online pokies and gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun, it's important to understand the risks and play responsibly.
Remember: the house always has a mathematical advantage. Only gamble what you can afford to lose.
Age Verification
Gaming is strictly for persons aged 18 years and over in Australia. If you are under 18, please do not attempt to access gaming services. Gaming operators are required to verify your age and identity before allowing play.
Warning Signs of Problem Gambling
If you recognise any of these signs, it may be time to seek help:
- Spending more money on gaming than you intended
- Gambling to recover losses or chase losses
- Hiding your gaming activity from family or friends
- Neglecting work, school, or family responsibilities due to gaming
- Feeling anxious or irritable when unable to gamble
- Lying about the amount of time or money spent gaming
- Borrowing money to fund gaming activities
- Experiencing financial difficulties because of gaming
- Unsuccessful attempts to cut down or stop gaming
- Gaming as a way to escape problems or relieve stress
Self-Help Tools
Most responsible gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Cool-Off Period: Take a break from gaming for a set period without losing your account
These tools are there to help you maintain control and game responsibly. Take advantage of them.
Support Organisations
If you need help or support, these organisations are available to assist you:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling - Lifeline Australia: 13 11 14 (24/7 support)
- Beyond Blue: 1300 224 636 (Mental health support)
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Need Help?
If you're concerned about your gaming habits or those of someone you care about, reach out for help today. There is no shame in seeking support—professional help is available and can make a real difference.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au
Remember: Problem gambling is treatable, and recovery is possible.